ETM STUDIO (by Eyal Tzur) makes every effort and invests significant resources to provide all its clients with equitable, respectful, accessible, and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the regulations enacted under it, considerable efforts and resources are invested in making the required accessibility adaptations that will enable a person with disabilities to receive the services provided to all customers, independently and equitably.

ETM STUDIO (by Eyal Tzur) is committed to continuous improvement. If you encounter any difficulties or have suggestions for improvement, we would love to hear from you. Please contact us.

Accessibility Arrangements at the Store/Branch: Here are the existing accessibility arrangements at the customer reception center located at 33 Amnon and Tamar, Kiryat Tivon, Israel, Phone +972523426051: Accessible Customer Service:

• Entrance to the customer reception center is allowed for service animals designated to assist persons with disabilities.
• Guide dogs for the blind are allowed entry.
• Eligible individuals may be exempted from waiting in line upon presentation of the appropriate documentation.
• If needed, you can approach the service representatives at the counters for assistance in filling out forms.
• You can contact the accessibility coordinator to request information to be made accessible in relevant formats: Eyal Tzur +972523426051.
• Employee training for accessible service includes training on accessibility awareness, raising awareness among employees, and providing practical tools for accessible service.
• Accessible telephone service: The voice response has been made accessible so that the information is delivered in clear language without background music. Additional contact methods include:
• Phone: +972523426051
• Email: support@etmstudio.com
• Contact through the website (https://etmstudio.com/contact/)
• Chat/Video chat: +972523426051

Website Accessibility (H2): An accessible website allows people with disabilities and elderly people to browse with the same level of efficiency and enjoyment as all users. In Israel, there are approximately 1.6 million people with disabilities, of which about 751,000 are of working age (20-64). Statistical data shows significant disparities between people with disabilities and those without in all areas of life. ETM STUDIO (by Eyal Tzur) believes in and works towards equal opportunities in the digital space for people with various disabilities and those who use assistive technology for computer use. Information about website accessibility:

• This site complies with the requirements of the Equal Rights for Persons with Disabilities (Accessibility Adjustments for Service) Regulations, 2013.
• The accessibility adaptations were made according to the recommendations of the Israeli Standard (IS 5568) for content accessibility on the Internet at AA level and the international WCAG2.0 document.
• Tests were conducted for the highest compatibility with Chrome browser.
• The site provides a semantic structure for assistive technologies and supports the usual usage pattern for operation with a keyboard using the arrow keys, Enter, and Esc to exit menus and windows.
• It is adapted for viewing on common browsers and for use on mobile phones.
• For an optimal browsing experience with screen reading software, we recommend using the most current version of NVDA software. Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you encounter such a document or video, you can contact the accessibility coordinator at ETM STUDIO (by Eyal Tzur), and we will make the information accessible to you. Providing information in an accessible format – The company offers its clients the option to receive information in accessible formats. The provision of information is free of charge and intended for people with disabilities. For inquiries and information about accessibility, you can contact the company’s accessibility coordinator, whose details appear later in this statement.

Ways to make inquiries and suggestions for improvements on accessibility: It should be noted that we continue to make efforts to improve the accessibility of the company as part of our commitment to allow the entire population, including people with disabilities, to receive the most accessible service. If you encounter any problem or issue regarding accessibility, we would appreciate it if you update us, and we will make every effort to find a suitable solution for you and address the issue as soon as possible. Contact details of the accessibility coordinator at ETM STUDIO (by Eyal Tzur):

• Name: Eyal Tzur
• Phone: +972523426051
• Email: support@etmstudio.com
• WhatsApp: +972523426051

Publication of the Accessibility Statement:

• The accessibility statement was updated on: April 24, 2024.